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At Continental Title we believe in delivering the best in customer service. From our closers to our office staff to our marketing team, we aim to give you and your clients the customer service they deserve. Read how one client was pleasantly reminded of the true definition of customer service.
This testimonial was shared by, Charlie Cycholl from Midwest Capital Mortgage, Inc.
“It was a rare pleasure in this industry working with your company. I will be pretty specific here because I think so many have forgotten what real customer service is all about. It means doing what you say you are going to do when you say you are going to do it, following through, taking leadership and making “it” happen. I cannot recall how many times an unorganized title company, or particular members of staff to be honest, can hold up or make a closing far more difficult than it needs to be. Sarah and Sandi were proactive and understood that principle that when we asked for something it needed to be done right away, because that is the unfortunate pace of our business these days. Furthermore they were not reluctant of taking the mantle of speaking directly with the lender where needed and not making me the “go between” that I often feel like, this was really amazing and well received to say the least. I could not have been more pleased with your services and your team and I look forward to sending you as many orders as I am able. Thank you for a great experience!’
Have you had a similar experience with Continental Title Company? We would love to hear your story. Send us an email, write us a Facebook Review, or tweet us a shout out @ctitleco! Whatever your style we’ll be excited to hear from you and share your CTC story!