Careers

Customer Experience Coordinator

Continental Title Company is a thriving business that has been providing outstanding search, examination and closing services for the real estate industry since 2001.  The company is in search of a Customer Experience Coordinator to add to our team of professionals.  We’re looking for a motivated individual with a pleasant and positive attitude who thrives in a team oriented environment. 

Responsibilities include:

• Answer, screen and direct incoming calls
• Meet and greet all customers and guests that enter the building
• Perform clerical duties to include, but not limited to, data entry, photocopying, faxing, mailing, printing and filing
• Order supplies and keep track of inventory
• Set up and clean conference room for customers and guests
• Ensure the entry is presentable at all times
• Use computerized systems daily
• Perform other tasks as assigned

Required qualifications include:

• High school diploma or equivalent
• Minimum of 1 year customer service experience
• Solid judgment and decision making abilities
• Adhere to strict confidentiality policies and procedures
• Able to lift 25 lbs. occasionally
• Excellent communication skills both oral and written
• Ability to work independently
• Able to maintain regular and reliable attendance, Monday through Friday 8:30am-5pm
• Able to meet deadlines in a fast paced environment
• Skilled in Microsoft Office Word and Excel
• Top notch customer service

Continental Title Company offers a full package of benefits to include medical, dental, vision, short and long term disability insurance, a flexible spending account, paid time off and a 401(k) retirement plan with matching.  For more information about the company please visit www.ctitle.com.

Resumes can be submitted via email to careers@ctitle.com.      

Escrow Processor

Continental Title Company is a thriving business that has been providing outstanding search, examination and closing services for the real estate industry since 2001.  The company is currently in search of an Escrow Processor to add to our team of professionals.  The position will be located in South City, MO. We’re looking for a motivated individual who thrives in a fast paced, friendly, team oriented environment. 

Responsibilities include:

• Obtain secured lien payoffs – as required by company and client policy and standards
• Work in conjunction with vendors to ensure the timely production and delivery of various title reports, legal documents and other necessary documentation – as requested by client
• Coordinate a date and time for the loan closing between the closing department, closing agent/attorney and the customer
• Verify that complete closing package is ready to be delivered to the agent prior to signing and reschedule accordingly if not available
• Perform cursory quality control audit of executed closing documents by verifying the correct documents are provided with the correct information (i.e. signature, dates).
• Categorize documents to be uploaded into company’s settlement system
• Within required timeframes deliver all final documents to the correct parties – county, lender and vendor
• Verify that all recording documents have been recorded with the correct county within specified timeframes
• Communicate and coordinate with county to resolve document discrepancies
• Maintain accurate records of all actions regarding file in the company’s settlement system
• Facilitate communication with all parties involved in transaction
• Perform other duties as assigned

Required qualifications include:

• Maintain regular and reliable attendance and punctuality
• Work cooperatively and interact professionally with others
• A high school diploma or equivalent
• Two years of administrative experience, preferably in the title insurance industry
• Proficiency in Microsoft Excel, Outlook, Publisher, Word and the internet
• Excellent phone etiquette with the ability to handle multiple phone lines
• Great communication skills, both oral and written
• Good interpersonal skills
• High attention to detail
• Well organized
• The ability to multi-task – working on multiple projects at once, establish work priorities and manage time in order to meet deadlines and goals
• Self-starter with demonstrated ability to work without direct supervision
• Adhere to strict confidentiality policies and procedures due to access to confidential financial data
• Mortgage industry knowledge helpful

Continental Title Company offers a full package of benefits to include medical, dental, vision, short and long term disability insurance, a flexible spending account, paid time off and a 401(k) retirement plan with matching.  For more information about the company please visit www.ctitle.com.

Please submit your resume to careers@ctitle.com.