Careers

Customer Experience Coordinator

Continental Title Company is a thriving business that has been providing outstanding search, examination and closing services for the real estate industry since 2001.  The company is in search of a Customer Experience Coordinator to add to our team of professionals located in  Kansas City, MO.  We’re looking for a motivated individual with a pleasant and positive attitude who thrives in a team oriented environment. 

Responsibilities include:

• Answer, screen and direct incoming calls
• Meet and greet all customers and guests that enter the building
• Perform clerical duties to include, but not limited to, data entry, photocopying, faxing, mailing, printing and filing
• Order supplies and keep track of inventory
• Set up and clean conference room for customers and guests
• Ensure the entry is presentable at all times
• Use computerized systems daily
• Perform other tasks as assigned

Required qualifications include:

• High school diploma or equivalent
• Minimum of 1 year customer service experience
• Solid judgment and decision making abilities
• Adhere to strict confidentiality policies and procedures
• Able to lift 25 lbs. occasionally
• Excellent communication skills both oral and written
• Ability to work independently
• Able to maintain regular and reliable attendance, Monday through Friday 8:30am-5pm
• Able to meet deadlines in a fast paced environment
• Skilled in Microsoft Office Word and Excel
• Top notch customer service

Continental Title Company offers a full package of benefits to include medical, dental, vision, short and long term disability insurance, a flexible spending account, paid time off and a 401(k) retirement plan with matching.  For more information about the company please visit www.ctitle.com.

Resumes can be submitted via email to careers@ctitle.com.